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How it works

See How It Works, Feature by Feature

NUA isn't a black box. Here's exactly how each module works, plainly explained, side-by-side with the interface your team sees. No code, just how it plays out.

01 / 10

Point of Sale

Checkout that never stops.

A lightning-fast checkout that runs on iOS, Android and kiosks, and keeps taking orders even when the internet doesn't cooperate.

  • Offline-first order queue
  • Split bills & tab management
  • Instant loyalty point award
  • Auto-sync to Kitchen Display
Interface
Order #348 · Table 7Synced
Flat White
$4.80
Truffle Pasta
$24.00
Sea Bass
$28.00
Sparkling Water
$3.50
1× Truffle Pasta$24.00
2× Flat White$9.60
Subtotal$33.60
Tax$3.36
Total$36.96
How it works
  1. 1Guest orders at POS or kiosk
  2. 2Order totals & tax calculated instantly
  3. 3Works offline. Syncs the moment you're back online
  4. 4Payment charged & loyalty points credited
02 / 10

Reservations

The floor, visible & alive.

Table management, waitlists and booking portal in one flow: NUA ranks tables by predicted turn-time and flags VIPs before they arrive.

  • Live floor plan + waitlist
  • VIP guest tagging
  • Turn-time prediction
  • Busy-time heatmaps
Interface
T1
T2
T3
T4
T5
T6
NUA recommends T5 · VIP arriving in 12m
How it works
  1. 1Guest requests a table
  2. 2NUA ranks open tables by predicted turn-time
  3. 3VIP guests get priority seating
  4. 4Host is notified with the best match
03 / 10

Kitchen Display System

Smart routing, zero ticket drift.

Orders route to the right station automatically, with live ticket aging so nothing sits too long on the pass.

  • Station-aware routing
  • Live ticket-age warnings
  • Auto-bump on completion
  • Course pacing across stations
Interface
New
T40:42
2× Wagyu
1× Sea bass
Preparing
T76:18
1× Pasta
Ready
T911:32
2× Tiramisu
How it works
  1. 1Order fires to the right station automatically
  2. 2Ticket timer tracks how long it's been cooking
  3. 3Kitchen gets a warning if a ticket runs late
  4. 4Ticket auto-bumps to "ready" when complete
04 / 10

Loyalty Engine

Turn every guest into a regular.

Points, tiers, gift cards and referrals: plus a wallet pass guests can add to their phone and scan for instant reorder, in-venue or online.

  • $1 spent = 1 point, credited instantly
  • Apple Wallet & Google Wallet pass
  • Scan to reorder: in-venue & online
  • Auto tier recalculation
Interface
$19.00
+19 pts
$1 spent = 1 point, credited instantly
NUA Wallet
0 pts total
How it works
  1. 1Guest pays their bill, in person or online
  2. 2Points earned automatically: $1 spent = 1 point
  3. 3Balance updates instantly in their NUA Wallet pass
  4. 4Next visit: scan the pass to reorder in one tap
05 / 10

Inventory & Purchasing

Smart Pantry that orders for you.

Recipe-level costing, supplier comparison and demand forecasting: NUA recommends the exact buy at the exact time.

  • Recipe-level food costing
  • Supplier price comparison
  • Auto purchase-order drafts
  • Waste + anomaly detection
Interface
Buy now
Heirloom tomatoes: 8kg
Demand forecast +24% next 7 days. Supplier A holding price.
How it works
  1. 1NUA checks stock levels every night
  2. 2Forecast predicts what you'll need this week
  3. 3Best-priced supplier is compared automatically
  4. 4Purchase order drafted before you run out
06 / 10

Staff Management

The roster that runs itself.

AI rostering matches forecast demand to skills and certifications: shift swaps, payroll and tips built right in.

  • Demand-matched AI rostering
  • One-tap shift swaps
  • Smart tip distribution
  • Labour-cost forecasting
Interface
Maya · FOH Lead
•
M
•
T
W
✦
T
•
F
•
S
S
How it works
  1. 1Forecast predicts covers for the week ahead
  2. 2Shifts matched to staff skills & availability
  3. 3Any coverage gaps get a suggested swap
  4. 4Manager approves with one tap
07 / 10

AI Command Center

NUA runs ops, autonomously.

Every signal (guests, stock, staff, margins) flows through one decision loop that suggests, approves, or auto-executes.

  • Continuous signal monitoring
  • Confidence-scored actions
  • Full audit trail
  • Human-in-the-loop approvals
Interface
09:38:55
Sea bass demand forecast +28% vs Friday baseline
→ Bumped purchase qty to 14kg with Supplier A
Approved
How it works
  1. 1Every signal (guests, stock, staff, margins) streams in
  2. 2NUA scores its own confidence in each decision
  3. 3High-confidence actions execute automatically
  4. 4Everything else is suggested for a quick approval
08 / 10

Analytics Dashboard

See the venue like never before.

Live revenue streams, menu engineering, retention heatmaps and forecasting: one executive dashboard, always current.

  • Menu engineering matrix
  • Live revenue streaming
  • Retention heatmaps
  • 30-day revenue forecasting
Interface
Revenue today
+18.4%
$0
How it works
  1. 1Every sale streams into the dashboard live
  2. 2Menu items are scored on popularity & margin
  3. 3Guest retention & busy times are mapped automatically
  4. 4Revenue forecast updates every night
09 / 10

Marketing Automation

Campaigns that trigger themselves.

Segmented campaigns fire automatically off guest behaviour: no marketer required to hit send.

  • Behaviour-triggered segments
  • AI-personalised offers
  • Multi-channel send
  • Conversion tracking
Interface
Trigger
No visit in 21 days
Segment
412 lapsed VIPs
Campaign
15% winback offer
How it works
  1. 1Guest behaviour is watched automatically
  2. 2A segment triggers: e.g. "no visit in 21 days"
  3. 3NUA personalises an offer for that guest
  4. 4Campaign sends itself; results are tracked
10 / 10

Voice POS

Run your venue by voice.

Hands full at the pass? Just speak. NUA understands intent, context and your menu: instantly.

  • Real-time speech-to-text
  • Intent classification
  • Context-aware execution
  • Voice-confirmed actions
Interface
"Apply 10% discount to table 7"
10% Discount applied
How it works
  1. 1Say what you need. Hands stay free
  2. 2Speech is transcribed in real time
  3. 3Intent is understood in the context of the order
  4. 4Action executes and reads back a confirmation