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See how your venue stacks up, without guessing.

Compare your own locations against each other, and — once opted in — against anonymized venues like yours across the NUA network.

One screen listing every location with its current trading position side by side.
Benchmark Insights setup guide
Estimated setup time: 5–10 min
Before you start
  • Analytics connected (benchmarking reads from the same data)
  • Growth or Enterprise plan for cross-venue and network comparisons
  • A decision on whether to opt in to anonymized network benchmarking (off by default)
Setup steps
  1. 1

    Start with your own portfolio

    If you run more than one location, Benchmark → Portfolio compares them against each other immediately — no network data required.

  2. 2

    Review your venue category and region

    Under Benchmark → Profile, confirm the category and region your venue is tagged with — this is what any peer comparison is matched on.

  3. 3

    Opt in to network benchmarking (optional)

    Enable Benchmark → Network Insights if you want anonymized comparison against similar venues on NUA. This is opt-in and off by default.

  4. 4

    Understand the anonymity threshold

    Network comparisons only appear once enough venues in your category and region have opted in — this protects everyone's anonymity and means early results may be limited.

  5. 5

    Set drift alerts

    Configure an alert if a metric (e.g. food cost %) moves more than a set amount away from your own trend or your peer median, under Benchmark → Alerts.

  6. 6

    Revisit monthly

    Treat a single benchmark as directional, not gospel — it gets more useful as both your own history and your peer group mature.

Tips
  • Your own multi-location comparison is useful on day one; network comparison is the part that improves as the NUA customer base grows.
  • Use benchmarking alongside your own historical trend, not instead of it — a peer median is context, not a target.
  • Keep cost categorization consistent across venues (e.g. how you classify delivery fees) or portfolio comparisons will be misleading.
Troubleshooting
  • No network benchmark is showing yet.
    Your category/region peer group likely hasn't reached the minimum size needed to preserve anonymity — this resolves automatically as more venues opt in.
  • A number looks off compared to the benchmark.
    Check your cost categorization matches the benchmark's methodology, under Benchmark → Methodology, before assuming the comparison is wrong.
Still stuck on benchmark insights setup?
Email us directly, a real person on the team replies.