Every venue looks like its own brand. The operations stay yours.

Run branded sub-instances per venue — different logo, name and theme — on one shared back-end for the group.

Franchise White-Label Mode setup guide

Estimated setup time: 30–45 min (per venue)

Before you start

Enterprise plan
Brand assets per venue (logo, colours, name) if venues run under different brand identities

Setup steps

1
Set up the parent account
Your hospitality group account is the parent; every venue you add is a sub-instance under Franchise → Venues.
2
Add a venue's brand identity
Upload that venue's logo, name and colour palette under Franchise → Venues → [Venue] → Branding.
3
Choose what's shared vs local
Decide which settings are enforced group-wide (compliance rules, loyalty tier structure) versus set per-venue (menu, pricing) under Franchise → Policy.
4
Set up role-based access
Assign group-level admins who see everything, and venue-level managers who only see their own venue, under Franchise → Roles.
5
Review the group dashboard
Confirm the group-level view rolls up all venues correctly while each venue's own staff only see their branded instance.

Tips

Decide your shared-vs-local policy before onboarding many venues — changing it after staff are trained on one model is disruptive.
Group-wide compliance and loyalty-tier rules are usually worth enforcing centrally; menu and local promotions usually aren't.
Use venue-level roles from day one, even for a small group — retrofitting access control later is the harder path.

Troubleshooting

A venue manager can see other venues' data.
Check their role assignment under Franchise → Roles — they may have been given group-level access by mistake.
A venue's branding isn't showing on guest-facing screens.
Confirm brand assets were uploaded at the venue level, not just the parent account, under Franchise → Venues → [Venue] → Branding.

Related modules

Rosters built from forecast demand, not gut feel.

One dashboard, not six exports.

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