Get the counter or table-side POS live.
The order-taking, payment and receipting core every other module plugs into. Start here.
- A venue created in your NUA account (name, address, ABN, trading hours)
- Menu items ready to import, as a spreadsheet, PDF, or your old POS's export
- Payment provider details for the terminal you'll be linking
- 1
Create your venue profile
Add trading hours, table/counter layout and tax settings (GST is pre-filled for AU venues) under Settings → Venue.
- 2
Import your menu
Upload a spreadsheet or PDF via Menu → Import, or forward it to your onboarding contact. NUA maps categories, modifiers and prices automatically and flags anything it isn't sure about for you to confirm.
- 3
Set modifiers and combos
Review auto-detected modifier groups (sizes, add-ons, dietary tags) and combo/set-menu pricing before going live.
- 4
Connect a payment terminal
Pair your terminal under Settings → Payments. NUA supports tap, chip and split-bill payments out of the box.
- 5
Assign staff PINs and roles
Add each staff member under Staff → Team and set a POS PIN and permission level (cashier, floor, manager).
- 6
Run a test order
Place a $0.01 test sale end-to-end, refund it, and confirm the receipt and payment settlement both look right before opening to real guests.
- Import your menu at least 48 hours before going live so you have time to sanity-check pricing and modifiers.
- Group modifiers logically (Size, then Add-ons, then Notes) — it's what NUA's Voice POS and KDS both read from.
- Set 86'd items from the POS screen; they sync to the Kitchen Display and online ordering instantly.
- A menu item imported with the wrong price or category.Edit it directly under Menu → Items; changes apply immediately, no re-import needed.
- Terminal won't pair.Confirm the terminal and POS are on the same network, then retry pairing from Settings → Payments → Add Terminal.
- A staff PIN isn't working.Check the staff member's role hasn't been set to inactive under Staff → Team.